Last updated: September 16, 2026
This policy explains what information Wali Homecare (“we”, “us”) collects through walihomecare.com, how we use it, and the choices you have.
Information we collect
- Contact and consultation requests — your name, email address, phone number, preferred contact method and anything you write in the message field.
- Questions submitted through our FAQ form — your email address, topic and question.
- Newsletter sign-ups — your email address.
- Technical information — like most websites, our hosting provider records basic data such as IP address, browser type and the pages you visit, for security and performance.
Please do not send detailed medical information through the website forms. We will discuss care needs with you directly by phone or in person.
How we use your information
- To reply to your enquiry and arrange a consultation.
- To send newsletters you have asked for. Every email includes a way to unsubscribe.
- To keep the website secure and working properly.
Sharing
We do not sell or rent your personal information. We share it only with service providers who help us run the website (such as our hosting provider), or where the law requires it.
Cookies and third-party content
The website uses cookies that are needed for it to work. Our Contact page includes an embedded Google Map, and Google may set its own cookies when that map loads; see Google’s privacy policy for details.
How long we keep information
We keep enquiry details only as long as needed to respond and to manage any care arrangement that follows, and newsletter details until you unsubscribe.
Your choices
You can ask us to show you, correct or delete the information we hold about you. Email info@walihomecare.com or call +1 (412) 779-3369.
Children
This website is not directed at children under 13, and we do not knowingly collect their information.
Changes and contact
We may update this policy from time to time; the date above shows the latest version. Questions about this policy can be sent to info@walihomecare.com.