FAQs

Frequently Asked Questions

Common Questions

Questions families ask before starting care

Straight answers about how home care works, what it costs, and how to get started.

Call us on +1 (412) 779-3369 or send a message through the contact form. We arrange a free in-home assessment, agree a care plan with you in writing, and match a caregiver. Care can usually begin within a few days.

Yes. We match caregivers to your loved one’s needs and personality, and you meet them before care begins. If the match is not right, tell us and we will arrange someone else — there is no awkwardness in asking.

Cost depends on how many hours you need and the level of support involved, so we quote after the free assessment rather than before. Hourly visits, daily care and 24-hour live-in support are all priced differently. Ask us and we will give you a clear figure with no obligation.

We provide care across Pittsburgh and Allegheny County. If your loved one lives just outside that area, call us on +1 (412) 779-3369 — we will tell you honestly whether we can help.

Yes. Our 24 Hour Live-In Care service provides round-the-clock support, and overnight respite is available for family caregivers who need a proper night’s sleep.

Yes. Our Alzheimer’s and dementia care is built around familiar routines, consistent caregivers and a calm, safe home. The care plan is reviewed as needs change.

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Answers to what families ask us most

General

How our service works, the areas we cover and what to expect.

Services

What personal care, housekeeping, respite and live-in care include.

Pricing

How care is quoted, what affects the cost and how billing works.

Getting Started

Assessments, care plans and how quickly care can begin.

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